Tryten’s Guarantee

When you purchase any product from us you are entitled to its manufacturer’s warranty against defective merchandise. All products manufactured by Tryten have either a 1-year limited warranty, 3-year limited warranty, 5-year limited warranty, or lifetime limited warranty against defects in material and workmanship. The liability of Tryten shall be limited to replacing or repairing, at its option, any defective units which are returned F.O.B. to our warehouse. In order to keep this warranty in effect, the purchaser must have handled and used the product as outlined in the instructions furnished with the product. If, after inspection, you discover any defects in material or workmanship, Tryten will have the option to repair, or replace the defective Tryten product free of charge. These limited 1-year, 3-year, 5-year, and lifetime warranties do not cover damages from normal wear and tear or from accidental damage, misuse, improper care, alterations and damage caused in transportation by a common carrier or airline. Under no condition is Tryten responsible for the following: loss or damage to a computer, peripheral, program, data or records.

There are no other warranties expressed or implied, including, but not limited to, the implied warranties of merchantability and the fitness for a particular purpose beyond the terms of this limited warranty. The limited 1-year, 3-year, 5-year, and lifetime warranties offered by Tryten herein may not be modified by any oral representations made by any employee, agent or representative of Tryten. This limited warranty gives you, the original purchaser; specific legal rights and you may have other rights, which vary, from state to state.

If you need to have your Tryten product repaired or replaced under the conditions of this limited warranty, please contact customer service at 1-800-860-4455 or email

Please see our Return and Refund Policy.