Success Story

Dr. Mark Madden, MD, FRCPC

Rapidly rolls-out ultrasound amid COVID-19 restrictions

Dr. Mark Madden, MD, FRCPC

Diagnostic & Interventional Radiologist

Location

Vancouver, Canada

Industry

Healthcare

Solutions

Portable Ultrasound, Diagnostic Radiology, Interventional Radiology

Overview

Dr. Mark Madden is a diagnostic and interventional radiologist in a hospital that serves as a community tertiary referral center located in North Vancouver Canada. The hospital has a few hundred beds and has a good-sized referral base. It provides a wide range of services including care for most specialties with few exceptions like cardiothoracic. Dr. Madden has a very busy active practice working in the radiology department and traveling to peripheral hospitals located along the coast and in nearby mountains where he provides onsite services as well as reaching out to remote sites via tele-radiology.
Read more...
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Challenge

The peripheral rural communities typically have smaller hospitals which may not have the same services as those offered at Dr. Maddens urban hospital. As a result, many transfers happened. It is a daily challenge to get the patients needing a higher level of care down from the rural areas and to the Vancouver hospital for their healthcare needs.

Some patients live in communities far away from equipment and modern staples of medical imaging and diagnosis. Dealing with the logistics of doing a procedure is challenging. “Sometimes the thing you’re actually trying to do is actually quite quick and easy. It’s just getting everyone together and making it work that is the challenge”, said Dr. Madden.
Read more...

Then Covid Hit

In addition to the logistics of getting rural patients to the urban hospital for the services they needed, COVID introduced a new level of daily challenges within the hospital and radiology department. There were new workflows introduced to reach out to patients prior to their visit to determine if symptomatic, and when they arrived at the hospital the patients were further reviewed to determine if appropriate PPE was required. MOCK codes were introduced to deal with CPR and ACLS. Every single facet of what the radiologists did was affected. Workflows had to change to adapt to COVID. Patients that might otherwise have been brought to the radiology department were now seen in the ICU. Dr. Madden explains:

As an interventional radiologist, I frequently have to go to the ICU to perform a procedure on a patient. First, I have to unplug the heavy US machine, get the patient data, then unplug and move it down the hall, up an elevator, down the hall again and into ICU. It is very heavy, like hundreds of pounds. If it is rolled over your foot, it would probably break your toe. Once I get to the ICU, I have to plug in and wait for the software to re-boot.”

Read more...

Going to the ICU

All of the ICU rooms were adapted for COVID. This takes up a lot of space in an already cramped space. There are large machines, with big footprints making it hard to navigate around all the tubing and IV poles. It is hard to perform a procedure when the radiologists are not comfortable in their ergonomics. They must squeeze into small spaces, compromise body mechanics, and pay the price with back problems at the end of the day. This is all exacerbated due to PPE like N95’s, googles, and doubled gloves & gowns, all of which can result in the radiologist becoming uncomfortable.

“Heavier machines don’t drive very smoothly and make it harder to avoid running over the cables that are connected to the patient. During COVID it was best to leave the patients in ICU rather than bring them to the radiology department. This way they maintain the needed ICU support and it avoids the risk of their lines being pulled out or compromised by traveling to the radiology department.”

So, how can the radiologist:

  • quickly adapt to new workflows.
  • quickly and easily move to the ICU and get close to the patient in a crowded ICU.
  • avoid unnecessary safety risks associated with a large cart and dangling cables.
  • perform timely & safe ultrasound procedures.
Read more...

Solution

Dr. Madden realized he needed a portable, easy to position ultrasound with a small footprint that would allow him to quickly get to the ICU, set up in a very small space and quickly perform a procedure. The answer was a cart based portable ultrasound with wireless transducers. The cart of choice was the Tryten Nova Pro Tablet Cart with ultrasound accessories because it:
  • is light weight, easy to position, and has a small footprint
  • has a clever cable management that avoids risks associated with dangling cables.
  • can carry a tablet-based ultrasound, necessary transducers, and ultrasound gel,
Dr. Madden was able to pivot during Covid and continues to benefit from the agility and time saving qualities of his solution.
Read more...

Dr. Mark Madden, MD, FRCPC

Diagnostic & Interventional Radiologist

Location

Vancouver, Canada

Industry

Healthcare

Solutions

Diagnostic and
Interventional
Radiologist

Overview

Dr. Mark Madden is a diagnostic and interventional radiologist in a hospital that serves as a community tertiary referral center located in North Vancouver Canada. The hospital has a few hundred beds and has a good-sized referral base. It provides a wide range of services including care for most specialties with few exceptions like cardiothoracic. Dr. Madden has a very busy active practice working in the radiology department and traveling to peripheral hospitals located along the coast and in nearby mountains where he provides onsite services as well as reaching out to remote sites via tele-radiology.

Read more...
1_NEWWORKFLOWS_vu
2_GOINGTOTHEICU_vu
3_TRADULTRASOUND_vu
4_EHR_vu

Challenge

The peripheral rural communities typically have smaller hospitals which may not have the same services as those offered at Dr. Maddens urban hospital. As a result, a lot of transfers have to happen. It is a daily challenge to get the patients needing a higher level of care down from the rural areas and to the Vancouver hospital for their healthcare needs.

Some patients live in communities without CT scanners and some of the modern staples of medical imaging and diagnosis. Dealing with the logistics of doing a procedure is challenging. “Sometimes the thing you’re actually trying to do is actually quite quick and easy. Its just getting everyone together and making it work that is the challenge”, said Dr. Madden.

Read more...

Then Covid Hit

In addition to the logistics of getting rural patients to the urban hospital for the services they needed, COVID introduced a new level of daily challenges within the hospital and radiology department. Prior to Covid, the radiologists would switch their seats mid-day for a change, but after COVID, they would stay at the same seat though out their shift. There were new workflows introduced to reach out to patients prior to their visit to determine if symptomatic, and when they arrived at the hospital the patients were further reviewed to determine if appropriate PPE was required. MOCK codes were introduced to deal with CPR and ACLS. Every little facet of what the radiologists did was affected.

Workflows were changed to accommodate COVID. Patients that might otherwise have been brought to the radiology department were now seen in the ICU. Dr. Madden explains, for example:

As an interventional radiologist, I frequently have to go to the ICU to perform a procedure on a patient. First, I have to unplug the heavy US machine, get the patient data, then unplug and move it down the hall, up an elevator, down the hall again and into ICU. It is very heavy, like hundreds of pounds. If it is rolled over your foot, it would probably break your toe. Once I get to the ICU, I have to plug in and wait for the software to re-boot.”

“Heavier machines don’t drive very smoothly and make it harder to avoid running over the cables that are connected to the patient. During COVID it was best to leave the patients in ICU rather than bring them to the radiology department. This way they maintain the needed ICU support and it avoids the risk of their lines being pulled out or compromised by traveling to the radiology department.”

Read more...

Going to the ICU

All of the ICU rooms were adapted for COVID. This takes up a lot of square footage and space in an already cramped ICU.  There are large machines, with big footprints. It is hard to navigate around all the tubing and IV poles.  Beds are big in the ICU.  It is hard to perform a procedure when the radiologists are not comfortable in their ergonomics.  They must squeeze into little spaces, compromise body mechanics, and pay the price with back problems at the end of the day. This is all exacerbated due to PPE like N95’s, googles, double gloves, two gowns all of which can result in the radiologist becoming hot and sweaty. The PPE is particularly important given that the radiologist needs to be very close to the patient to perform certain procedures that can cause the patient to cough or generate aerosols.

How can the radiologist:

  • quickly adapt to new workflows
  • quickly and easily move to the ICU
  • quickly and easily get close to the patient in a crowded ICU
  • avoid unnecessary safety risks associated with a large cart and dangling cables
  • perform timely, safe US procedures
Read more...

Solution

Dr. Madden realized he needed a portable, easy to position ultrasound with a small footprint that would allow him to quickly get to the ICU, set up in a very small space and quickly perform a procedure. The answer was a cart based portable US with wireless transducers.  The cart of choice was the Tryten Nova Pro Tablet Cart with US accessories because it:

  • is light weight
  • is easy to position
  • has a small footprint
  • has a clever cable management that avoids risks associated with dangling cables.
  • can carry a tablet-based US, necessary transducers, and US gel,
  • quickly adapts to new workflows

Dr. Madden was able to pivot during Covid and continues to benefit from the agility and time saving qualities of his solution.

Read more...

Dr. Mark Madden, MD, FRCPC

Diagnostic & Interventional Radiologist

Location

Vancouver, Canada

Industry

Healthcare

Solutions

Portable Ultrasound, Diagnostic Radiology, Interventional Radiology

Overview

Dr. Mark Madden is a diagnostic and interventional radiologist in a hospital that serves as a community tertiary referral center located in North Vancouver Canada. The hospital has a few hundred beds and has a good-sized referral base. It provides a wide range of services including care for most specialties with few exceptions like cardiothoracic. Dr. Madden has a very busy active practice working in the radiology department and traveling to peripheral hospitals located along the coast and in nearby mountains where he provides onsite services as well as reaching out to remote sites via tele-radiology.

Read more...
1_NEWWORKFLOWS_vu
2_GOINGTOTHEICU_vu
3_TRADULTRASOUND_vu
4_EHR_vu

Challenge

The peripheral rural communities typically have smaller hospitals which may not have the same services as those offered at Dr. Maddens urban hospital. As a result, a lot of transfers have to happen. It is a daily challenge to get the patients needing a higher level of care down from the rural areas and to the Vancouver hospital for their healthcare needs.

Some patients live in communities without CT scanners and some of the modern staples of medical imaging and diagnosis. Dealing with the logistics of doing a procedure is challenging. “Sometimes the thing you’re actually trying to do is actually quite quick and easy. Its just getting everyone together and making it work that is the challenge”, said Dr. Madden.

Read more...

Then Covid Hit

In addition to the logistics of getting rural patients to the urban hospital for the services they needed, COVID introduced a new level of daily challenges within the hospital and radiology department. Prior to Covid, the radiologists would switch their seats mid-day for a change, but after COVID, they would stay at the same seat though out their shift. There were new workflows introduced to reach out to patients prior to their visit to determine if symptomatic, and when they arrived at the hospital the patients were further reviewed to determine if appropriate PPE was required. MOCK codes were introduced to deal with CPR and ACLS. Every little facet of what the radiologists did was affected.

Workflows were changed to accommodate COVID. Patients that might otherwise have been brought to the radiology department were now seen in the ICU. Dr. Madden explains, for example:

As an interventional radiologist, I frequently have to go to the ICU to perform a procedure on a patient. First, I have to unplug the heavy US machine, get the patient data, then unplug and move it down the hall, up an elevator, down the hall again and into ICU. It is very heavy, like hundreds of pounds. If it is rolled over your foot, it would probably break your toe. Once I get to the ICU, I have to plug in and wait for the software to re-boot.”

“Heavier machines don’t drive very smoothly and make it harder to avoid running over the cables that are connected to the patient. During COVID it was best to leave the patients in ICU rather than bring them to the radiology department. This way they maintain the needed ICU support and it avoids the risk of their lines being pulled out or compromised by traveling to the radiology department.”

Read more...

Going to the ICU

All of the ICU rooms were adapted for COVID. This takes up a lot of square footage and space in an already cramped ICU.  There are large machines, with big footprints. It is hard to navigate around all the tubing and IV poles.  Beds are big in the ICU.  It is hard to perform a procedure when the radiologists are not comfortable in their ergonomics.  They must squeeze into little spaces, compromise body mechanics, and pay the price with back problems at the end of the day. This is all exacerbated due to PPE like N95’s, googles, double gloves, two gowns all of which can result in the radiologist becoming hot and sweaty. The PPE is particularly important given that the radiologist needs to be very close to the patient to perform certain procedures that can cause the patient to cough or generate aerosols.

How can the radiologist:

  • quickly adapt to new workflows
  • quickly and easily move to the ICU
  • quickly and easily get close to the patient in a crowded ICU
  • avoid unnecessary safety risks associated with a large cart and dangling cables
  • perform timely, safe US procedures
Read more...

Solution

Dr. Madden realized he needed a portable, easy to position ultrasound with a small footprint that would allow him to quickly get to the ICU, set up in a very small space and quickly perform a procedure. The answer was a cart based portable US with wireless transducers.  The cart of choice was the Tryten Nova Pro Tablet Cart with US accessories because it:

  • is light weight
  • is easy to position
  • has a small footprint
  • has a clever cable management that avoids risks associated with dangling cables.
  • can carry a tablet-based US, necessary transducers, and US gel,
  • quickly adapts to new workflows

Dr. Madden was able to pivot during Covid and continues to benefit from the agility and time saving qualities of his solution.

Read more...
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Benefits

Dr. Madden was able to rapidly adapt when COVID hit and now can quickly provide the interventional radiology services that are needed. He can quickly grab his Tryten Nova Pro Tablet cart, run to the ICU, position himself close to the patient, and perform a procedure without the concern of dangling cables, or the struggle of pushing and maneuvering hundreds of pounds worth of cart and ultrasound. The Tryten Nova Pro Tablet cart is:
  • Easier to quickly move to ICU and patients without the bulky weight, dangling cables and loud cadenced sound associated with legacy larger carts.
  • Better able to quickly position cart and tablet screen for better viewing and ergonomics.
  • Adaptable to different workflows so the radiologist can bring ultrasound to anywhere.
  • Designed for an improved provider and patient experience.
Hide
Dr. Madden was able to rapidly adapt when COVID hit and now can quickly provide the interventional radiology services that are needed.  He can quickly grab his Tryten US Tablet cart, run to the ICU, position himself close to the patient, and perform a procedure without the concern of dangling cables, or the struggle of pushing and maneuvering hundreds of pounds worth of cart and US.
  • Easier to quickly move to ICU and patient.
  • Better able to quickly position cart and tablet screen for better viewing and ergonomics.
  • Safer cable management system that eliminates dangling cables
  • Whisper quiet wheels and lightweight design eliminate the loud cadenced sound, the dangling cables and bulky weight that is characteristic of the legacy larger carts.
  • Adaptable to different workflows so the radiologist can bring US to emerge, or to the CT scanner or to the patients to show them their MRI images.
  • Clean, stable, smooth design for improved provider and patient experience.
Hide

‘It’s really helped us to have a much more portable solution when we go up there, something with a small footprint, stable, easy to see, easy to use…’

 – Dr. Mark Madden

‘It’s really helped us to have a much more portable solution when we go up there, something with a small footprint, stable, easy to see, easy to use…’

 – Dr. Mark Madden

‘It’s really helped us to have a much more portable solution when we go up there, something with a small footprint, stable, easy to see, easy to use…’

 – Dr. Mark Madden

Dr. Mark Madden, MD, FRCPC

Diagnostic and Interventional Radiologist

Born and raised in Vancouver BC, Canada. Completed medical school and Residency at UBC. Interventional Radiology fellowship at Auckland City Hospital in New Zealand. Huge fan of family, travel, electric cars and life in general!

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